退货/退款政策

We hope you love your product. However, if there is a problem with your order from  '' YUH FENG TRADING '', it has arrived damaged or does not contain the product you specified, please return it to us within 7 day working days and we'll replace it.

 

OUR RETURN POLICY

Any form of return or exchange must be informed and submitted by the Agent. After Easy Herbs agrees, agent can return it. 

Kindly send us a copy receipt of postage. Please note that we can only refund this return delivery charge if the item we sent you was faulty, demage or we sent the wrong item.

Please note that we cannot accept returned goods if that item is damaged due to personal factors.

Please note that we cannot accept returned goods that we reasonably believe have been used. 

In such circumstances, we will notify you that no replacement will be available and you will be responsible for arranging for such goods to be returned to you within 30 days of our notification.

 

HOW TO RETURN YOUR ITEMS

 

Return your items by post.

Please return your items in a securely sealed parcel, including the original dispatch note.

The return delivery address is:

Company Name: YUH FENG TRADING (EASY HERBS)

Address: No.66 ground floor, Jalan Tasik Indah 1/5, Taman Tasik Indah, 86000 Kluang, Johor

Contact: +6012-335 3665

Please ensure you retain proof of postage for use in the unlikely event that we do not receive your returned parcel. We cannot accept liability for returned goods lost in transit. 

 

Reasons for return:

01 - Product damaged

02. - Incorrect product sent